Privacy policy

Last updated: July 10, 2026

Evergreen Al Fresco operates this store and website, including all related information, content, features, tools, products and services, in order to provide you with a curated shopping experience (the "Services"). Evergreen Al Fresco is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase using the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.

Personal Information We Collect or Process

“Personal information” refers to information that identifies or can reasonably be linked to you. It does not include de‑identified or anonymous information. We may collect or process the following categories of personal information:

  • Contact details: name, billing/shipping address, phone number, email address.
  • Financial information: payment card numbers, account numbers, transaction details, payment confirmation.
  • Account information: username, password, security questions, preferences, settings.
  • Transaction information: items viewed, carted, wishlisted, purchased, returned, exchanged, or canceled.
  • Communications: information you include when contacting customer support.
  • Device information: device, browser, network details, IP address, unique identifiers.
  • Usage information: how and when you interact with or navigate the Services.

Personal Information Sources

  • Directly from you: account creation, purchases, communications.
  • Automatically: device data, cookies, browsing activity.
  • Service providers: technology partners processing data on our behalf.

How We Use Your Personal Information

  • Provide, tailor, and improve the Services: processing payments, fulfilling orders, managing accounts, shipping, returns, exchanges, reviews, and personalized recommendations.
  • Marketing and advertising: promotional emails, texts, mail, and online ads based on your activity.
  • Security and fraud prevention: authentication, fraud detection, investigation of unsafe or malicious activity.
  • Communicating with you: customer support and maintaining our business relationship.
  • Legal reasons: complying with law, responding to legal process, enforcing policies.

How We Disclose Personal Information

  • With Shopify, vendors, and service providers (IT, payment processing, analytics, customer support, fulfillment)
  • When you direct or consent to disclosure, such as shipping or social media integrations.
  • With affiliates or within our corporate group.
  • In connection with business transactions, legal obligations, or to protect our rights and users.

Relationship with Shopify

The Services are hosted by Shopify, which collects and processes personal information to provide and improve the Services. Shopify may use personal information from your interactions with our store and other merchants. Shopify is responsible for processing this information and responding to related rights requests. Learn more at the Shopify Consumer Privacy Policy or exercise rights at the Shopify Privacy Portal.

Third Party Websites and Links

The Services may link to third‑party websites. Review their privacy and security policies. We are not responsible for the privacy or security of such sites. Information shared on public or semi‑public venues may be viewable by others.

Children's Data

The Services are not intended for children, and we do not knowingly collect personal information from individuals under the age of majority. As of the Effective Date, we do not have actual knowledge that we “share” or “sell” personal information of individuals under 16.

Security and Retention

No security measures are perfect. Information sent to us may not be secure in transit. Retention depends on account needs, Services, legal obligations, dispute resolution, and policy enforcement.

Your Rights and Choices

Depending on your location, you may have the following rights:

  • Right to Access / Know: request access to personal information we hold.
  • Right to Delete: request deletion of personal information.
  • Right to Correct: request correction of inaccurate information.
  • Right of Portability: request a copy or transfer of your personal information.
  • Right to Opt Out of Sale or Sharing: opt out of targeted advertising or sharing here.
  • Managing Communication Preferences: unsubscribe from promotional emails.

You may exercise these rights through the Services or by contacting us. We may need to verify your identity. Authorized agents may submit requests with proof of authorization.

Complaints

If you have complaints about how we process your personal information, contact us. Depending on your location, you may appeal our decision or contact your local data protection authority.

International Transfers

We may transfer, store, and process your personal information outside your country. For transfers from the EEA or UK, we rely on recognized transfer mechanisms such as Standard Contractual Clauses.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on this website with an updated “Last updated” date.

Contact

For questions or to exercise your rights, contact us at +1 907‑336‑7320 or hello@evergreenalfresco.com

Evergreen Al Fresco is an online-only retailer without a physical address.