Billing Terms and Conditions

1. Introduction

These Billing Terms and Conditions (“Terms”) govern the payment obligations and billing processes between Evergreen Al Fresco (“Company,” “we,” “us,” or “our”) and you, the customer (“Customer,” “you,” or “your”). By purchasing products or using our services through https://evergreenalfresco.com, you agree to these Terms.

2. Payment Terms

2.1 Pricing

  • All prices are listed in U.S. Dollars (USD).

  • Prices may change at any time without prior notice.

  • Applicable taxes (sales tax, local tax) will be calculated at checkout.

2.2 Payment Methods

We accept the following secure payment methods:

  • Visa

  • Mastercard

  • American Express

  • Discover

  • Shop Pay

  • Shop Pay Installments (if enabled)

  • PayPal

  • Apple Pay

  • Google Pay

2.3 Payment Due Date

  • One‑time purchases: Payment is due at the time of checkout.

  • Evergreen Al Fresco does not currently offer subscription or recurring billing services.

3. Invoicing

  • For online purchases, a digital receipt is automatically emailed to you after checkout.

  • You are responsible for ensuring your billing email address is accurate and active.

  • We do not issue paper invoices.

4. Late Payments

Because all payments are collected at checkout, late payments generally do not occur. However:

4.1 Failed or Declined Payments

If your payment method fails or is declined:

  • The order will not be processed

  • You may retry payment using a different method

4.2 Fraud or Payment Issues

We reserve the right to cancel or hold orders if:

  • Fraud is suspected

  • Billing information cannot be verified

5. Disputed Charges

If you believe a charge is incorrect:

  • Notify us within 15 days of the transaction

  • Email: hello@evergreenalfresco.com

  • Include your order number and details of the dispute

We will investigate and resolve the issue promptly.

6. Refunds and Credits

Refunds and credits are issued according to our Refund Policy.

  • Approved refunds are processed to the original payment method

  • Refunds are typically completed within 14 days after approval

7. Taxes

  • Customers are responsible for all applicable taxes, including sales tax.

  • Taxes are calculated automatically at checkout based on your shipping address.

  • Evergreen Al Fresco does not collect taxes for states where we are not required to do so.

8. Billing Errors

8.1 Corrections

If we discover a billing error, we will correct it promptly.

8.2 Overcharges

If you are overcharged, we will issue a refund or credit.

8.3 Undercharges

If you are undercharged due to a system or processing error, we may invoice you for the outstanding amount.

9. Subscription and Recurring Payments

Evergreen Al Fresco does not currently offer subscription or recurring billing services.

If this changes in the future, this section will be updated accordingly.

10. Payment Security

  • All payments are processed through PCI‑compliant payment gateways.

  • Evergreen Al Fresco does not store your credit card information.

  • All transactions are protected with SSL encryption.

11. Changes to Billing Terms

We may update these Billing Terms at any time.

Changes take effect immediately upon posting on https://evergreenalfresco.com.

Continued use of our Services constitutes acceptance of the updated Terms.

12. Limitation of Liability

To the fullest extent permitted by law:

  • Evergreen Al Fresco is not liable for indirect, incidental, or consequential damages related to billing or payment issues.

  • Our maximum liability is limited to the amount you paid for the order in question.

13. Governing Law

These Terms are governed by the laws of the State of Washington, without regard to conflict‑of‑law principles.

14. Contact Information

For billing questions or concerns, contact us:

Evergreen Al Fresco  

Centralia, WA

Email: hello@evergreenalfresco.com  

Website: https://evergreenalfresco.com

15. Entire Agreement

These Billing Terms, together with our Terms of Service, Privacy Policy, and Refund Policy, constitute the entire agreement regarding billing matters between you and Evergreen Al Fresco.