Billing Terms and Conditions
1. Introduction
These Billing Termas and Conditions (“Terms”) govern the payment obligations and billing processes between Evergreen Al Fresco (“Company,” “we,” “us,” or “our”) and you, the customer (“Customer,” “you,” or “your”). By purchasing products or using our services through https://evergreenalfresco.com, you agree to these Terms.
2. Payment Terms
2.1 Pricing
- All prices are listed in U.S. Dollars (USD)
- Prices may change at any time without prior notice
- Applicable taxes (sales tax, local tax) will be calculated at checkout
2.2 Payment Methods
We accept the following secure payment methods:
- Visa
- Mastercard
- American Express
- Discover
- Shop Pay
- Shop Pay Installments, if enabled
- PayPal
- Apple Pay
- Google Pay
2.3 Payment Due Date
- One-time purchases: Payment is due at the time of checkout.
- Evergreen Al Fresco does not offer subscription or recurring billing services
3. Invoicing
- A digital receipt is automatically emailed to you after checkout
- You are responsible for ensuring your billing email address is accurate and active
- We do not issue paper invoices
4. Late Payments
Because all payments are collected at checkout, late payments generally do not occur. However:
4.1 Failed or Declined Payments
If your payment method fails or is declined:
- The order will not be processed
- You may retry payment using a different method
4.2 Fraud or Payment Issues
We reserve the right to cancel or hold orders if:
- We reserve the right to cancel or hold orders if fraud is suspected
- Orders may be held if billing information cannot be verified
5. Disputed Charges
If you believe a charge is incorrect:
- Notify us within 15 days of the transaction
- Email hello@evergreenalfresco.com
- Include your order number and details of the dispute
We will investigate and resolve the issue promptly.
6. Refunds and Credits
Refunds and credits are issued according to our Refund Policy.
- Approved refunds are processed to the original payment method
- Refunds are typically completed within 14 days after approval
7. Taxes
- Customers are responsible for all applicable taxes
- Taxes are calculated automatically at checkout based on your shipping address
- Evergreen Al Fresco does not collect taxes for states where we are not required to do so
8. Billing Errors
8.1 Corrections
If we discover a billing error, we will correct it promptly.
8.2 Overcharges
If you are overcharged, we will issue a refund or credit.
8.3 Undercharges
If you are undercharged due to a system or processing error, we may invoice you for the outstanding amount.
9. Payment Security
- All payment are processed through PCI-compliant payment gateways
- Evergreen Al Fresco does not store your credit card information
- All transactions are protected with SSL encryption
11. Changes to Billing Terms
We may update these Billing Terms at any time.
Changes take effect immediately upon posting on https://evergreenalfresco.com.
Continued use of our Services constitutes acceptance of the updated Terms.
12. Limitation of Liability
To the fullest extent permitted by law:
- Evergreen Al Fresco is not liable for indirect, incidental or consequential damages related to billing or payment issues
- Our maximum liability is limited to the amount you paid for the order in question
13. Governing Law
These Terms are governed by the laws of the State of Alaska, without regard to conflict‑of‑law principles.
14. Contact Information
For billing questions or concerns, contact us:
Evergreen Al Fresco
Centralia, WA
Email: hello@evergreenalfresco.com
Website: https://evergreenalfresco.com
15. Entire Agreement
These Billing Terms, together with our Terms of Service, Privacy Policy, and Refund Policy, constitute the entire agreement regarding billing matters between you and Evergreen Al Fresco.
Evergreen Al Fresco is operated by Evergreen Marketing LLC.