Warranty Policy

Effective Date: May 21, 2026

1. Manufacturer Warranties

 

Evergreen Al Fresco does not provide its own warranties.

All products sold through https://evergreenalfresco.com are covered exclusively by the manufacturer’s warranty, if applicable.

Each brand sets its own warranty terms, including:

  • Coverage period
  • What is and isn't covered
  • Replacement or repair procedures
  • Required documentation
  • Claim submission process

Warranty coverage varies by product and manufacturer.

2. How to Submit a Warranty Claim

 

To file a warranty claim, please contact the manufacturer directly using the instructions provided in your product manual or on the manufacturer’s website.

Most manufacturers require:

  • Proof of purchase
  • Photos or videos of the issue
  • Product serial number, if applicable
  • Description of the problem

If you need help locating warranty information, email us at hello@evergreenalfresco.com and we will guide you to the correct manufacturer contact.

3. Evergreen Al Fresco’s Role

 

We are happy to assist you by:

  • We can help you find the correct warranty contact
  • We can provide proof of purchase
  • We can offer general guidance on the process

 Evergreen Al Fresco does not:

  • Approve or deny warranty claims
  • Repair or replace items under warranty
  • Override manufacturer decisions

All warranty decisions are made solely by the manufacturer.

4. Warranty Exclusions

 

Manufacturer warranties typically do not cover:

  • Normal wear and tear
  • Misuse or improper installation
  • Damage from weather, accidents or neglect
  • Unauthorized modifications
  • Commercial use, unless specified

Please refer to the specific manufacturer’s warranty for full details.

5. Out‑of‑Warranty Issues

 

If your product is no longer under warranty, we recommend contacting the manufacturer to inquire about:

  • Replacement parts
  • Repair options
  • Paid service programs

We can help you find the correct contact information.

6. Contact Us

 

If you have questions about warranties or need help starting a claim, contact us:

Email: hello@evergreenalfresco.com

Address: Evergreen Al Fresco, Centralia, WA

Hours: Monday–Friday, 9 AM–5 PM PST

Evergreen Al Fresco is operated by Evergreen Marketing LLC.